Earshack Respects Privacy

At EarShack.com we recognize that privacy is important. We are keenly aware of the trust you place in us and our responsibility to protect your privacy. As part of this responsibility, we have developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information.

This Privacy Policy was created to provide you with easy-to-understand information about our policies to help you make more informed choices about how we use the information you provide to us.

EarShack.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting EarShack.com, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does EarShack.com Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience and process your orders at EarShack.com. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of our products and services. We use the information that you provide for such purposes as processing your order, responding to your requests, improving our stores, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses EarShack.com or advertisements and other content served by or on behalf of EarShack.com on other Web sites.

E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from EarShack.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, just let us know.

What About Cookies?

When you visit EarShack.com, we send one or more cookies a small file containing a string of characters  to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search. We may set one or more cookies in your browser when you visit the website. 

Does EarShack.com Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries and affiliates of EarShack.com, Inc. these companies commit to follow practices at least as protective as those described in this Privacy Notice

Affiliated Businesses We Do Not Control: We offer some of our products and services on or through other web sites. Personal information that you provide to those sites may be sent to EarShack.com in order to deliver the service. We process such information under this Privacy Policy. The affiliated sites through which our products and services are offered may have different privacy practices and we encourage you to read their privacy policies.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Other sites: This Privacy Policy applies to EarShack.com services only. We do not exercise control over the sites displayed as search results, sites that include EarShack.com applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

Promotional Offers: Sometimes we send offers to selected groups of EarShack.com customers. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Customer Communication Preferences.

Protection of EarShack.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of EarShack.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

Which Information Can I Access?

EarShack.com gives you access to a broad range of information about your account and your interactions with EarShack.com for the limited purpose of viewing and, in certain cases, updating that information. The information will change as our Web site evolves.

Information You Give Us

When you sign up for a EarShack.com Account or request customer service, we ask you for personal information (such as your name, email address and an account password). For purchases, we also request credit card or other payment account information which we maintain in encrypted form.

You also provide information when you search for a product; communicate with us by phone, e-mail, or otherwise; and provide product Reviews. As a result of those actions, you might supply us with information.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Links: EarShack.com may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.

Information from Other Sources

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; and search term and search result information from some searches conducted through the Web search features.

Information You Can Access

Examples of information you can access easily at EarShack.com include up-to-date information regarding recent orders; and personally identifiable information (including name, e-mail, password).

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page. Each version of this Privacy Policy will be identified at the top of the page by its effective date. 

If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site.